The door fell and produced a sound so loud that Mr. Harding suspected that the cause of this was a broken spring.
Besides the broken springs, the worn or snapped cables are also the most common reason for doors dropping down. So, that is what we explained to Mr. Harding when we arrived at his place to look into the problem. The problem was not the broken springs, in fact, both were intact. The problem was the cables – one worn out and about to snap and the other snapped. Both cables needed to be replaced and that is what we did. We installed the cables, looped them into the drums, and set the right length. After testing, the door worked properly, so Mr. Harding could go on with his life without interruptions.
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