One of the extension springs was damaged which stopped the door from opening and closing evenly.
The garage door was tilted to one side because one of the springs became overstretched and could snap at any moment. We replaced both springs and adjusted their tension. Then we tested the system, applied some lubricant where necessary and tightened the metal parts that had become loosened. Once we finished fine-tuning the system, we left our customer with a garage door that worked as if it were brand new.
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* $29 service call - deducted from the service
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